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Explore the fundamentals of creating a crisis management plan for the food industry. Understand the importance of proactive preparation and learn how to identify and implement key elements specific to your food facility's crisis responses. This module consists of four sections: Introduction to Crisis Management Contingency Planning and Emergency Response Communications Execute and Enhance Crisis Management is needed to:
Allow the crisis management team to respond in a timely and effective manner
Protect the health of those who are affected, the public and employees
Maintain the brand reputation
Restore operations to normal
Duration: 2 Hours
At Your Own Pace: 6 months access
Earn your certificate of completion
Video Lessons
Downloadable Presentation Handout
Six Months Access
Certificate of Completion issued by FIC
Identify and understand the types of crisis that can occur and their effects
The key elements of a contingency plan
Explain what a threat assessment should consist of
The difference between a contingency plan and an emergency response
Identify important considerations when creating a communications strategy
Methods for contingency plan documentation
Understand why mitigations and post-crisis activities are important to create a robust plan
The steps of a post-crisis evaluation
Crisis management contingency plan maintenance
Crisis Management Team Members
QA Directors and Managers
QA/Production Supervisors
Operations Managers
HACCP Coordinators
Food Safety Technicians
Food Safety/Food Science Graduates