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Explore the fundamentals of creating a crisis management plan for the food industry. Understand the importance of proactive preparation and learn how to identify and implement key elements specific to your food facility's crisis responses. This module consists of four sections: Introduction to Crisis Management Contingency Planning and Emergency Response Communications Execute and Enhance Crisis Management is needed to:
Allow the crisis management team to respond in a timely and effective manner
Protect the health of those who are affected, the public and employees
Maintain the brand reputation
Restore operations to normal
Duration: 2 Hours
At Your Own Pace: 1-year access

Upon successful completion, earn your certificate, issued by FIC.
Digital copy of the slideshow presentation.
Lecture-style instruction.

Types of Crises and Their Impacts
Contingency Planning Fundamentals (Key Elements + Documentation Methods)
Threat Assessments and Risk Mitigation
Contingency Plans vs. Emergency Response
Crisis Communications Strategy
Post-Crisis Activities and Evaluation
Contingency Plan Maintenance and Ongoing Improvement
Crisis Management Team Members
QA Directors and Managers
QA/Production Supervisors
Operations Managers
HACCP Coordinators
Food Safety Technicians
Food Safety/Food Science Graduates
Professionals responsible for emergency prepardness
Professionals involved in risk management and operational continuity
